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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Troyce Gatewood & Partners

November 24, 2023

5  out of  5 rating by Troyce Gatewood & Partners
"I highly recommend Kathy Schultze and her team with all of our insurance needs. For many years, I used another company and learned I was severely under insured. Kathy Schultze took the time to review each policy and explained the pros and cons of various products Statefarm could offer. It's so nice to work with Kathy Schultz, as she continuously provides excellent client care, responsiveness and superb customer service. She's a 5 Star agent and you won't be disappointed!"

Brenda Main

November 22, 2023

5  out of  5 rating by Brenda Main
"Working with Kathy and her team is a pleasure. Kathy is very responsive and professional. Her customer service is exceptional. Highly recommend her to anyone."

Chris Martin

November 22, 2023

5  out of  5 rating by Chris Martin
"My entire family has been with Kathy for several decades! She is the best around!"

Stephanie Shafer

November 20, 2023

5  out of  5 rating by Stephanie Shafer
"I've been a customer of Kathy's office for over 10 years. Through the years I have added cars, replaced cars, and had multiple renters and homeowners' policies. Every time it was a painless process to switch and/or add policies. I couldn't ask for a better agent!"

Juanpablo Hoyos

November 20, 2023

1  out of  5 rating by Juanpablo Hoyos
"I have been with Kathy's office for over 15 years, and I think it time she and her husband retire. It is evident they do not care about their customers any more nor do they want to put in the work. Their office really secured up my multi-policy business account and have taken over 2 weeks to fix or give me an update. No one knows whats going on in that office and all they do is pass the torch blaming one another or their favorite answer "This is a corporate issue and we have no control" and yet have zero time to follow up and provide a solution. I have switched my Agent and will never refer anyone to this office again. Save yourself the headache."

Julian Cook

November 13, 2023

5  out of  5 rating by Julian Cook
"I have used Kathy Schultze as my agent for probably a good ten years now on my rental in Frederick and I slept pretty good at night. I did have to make a claim and it was handled professionally and accurately. I cannot recommend her highly enough. Six stars"

Angela Shipley

October 18, 2023

5  out of  5 rating by Angela Shipley
"Pat was very knowledgeable and patient with my insurance intake. I will be recommending his service to my family and friends"

Brenda Schepis

October 10, 2023

5  out of  5 rating by Brenda Schepis
"Caroline thank you so very much in helping me out with my new policy"
Profile photo of Shagufta Javed

Shagufta Javed

September 27, 2023

5  out of  5 rating by Shagufta Javed
"Patrick is a wonderful man who does and goes out of his why to get the job done I’m happy that I work with Patrick to get my insurance need done thank you Patrick ."

Scottie Crawford

September 8, 2023

5  out of  5 rating by Scottie Crawford
"Victoria is always great to work with! This is the best office, and always help me when I need it"

Kathleen Siedor

August 30, 2023

5  out of  5 rating by Kathleen Siedor
"Kathy has been wonderful to work with! She is always so helpful and quick to respond. I have truly enjoyed working with her."

Cynthia Diamondstone

August 17, 2023

5  out of  5 rating by Cynthia Diamondstone
"Staff is very efficient and helpful."

Hector Fabio Agudelo Correa

August 11, 2023

5  out of  5 rating by Hector Fabio Agudelo Correa
"excelente atención al publico"

Rob Thomas

August 1, 2023

5  out of  5 rating by Rob Thomas
"Pleasant and efficient!"

Nasir B

July 14, 2023

5  out of  5 rating by Nasir B
"Patrick comes highly recommended! He was very informative, patient, and what he didn't know, he was able to quickly find the answer to. All in all, Patrick helped alleviate the usual anxiety associated with finding the right insurance provider."

Masrur Khan

June 27, 2023

5  out of  5 rating by Masrur Khan
"Excellent, courteous and prompt service. Everyone is warm and charming, especially Victoria Sexton & Kathy Schultze."

p ramirez

June 16, 2023

5  out of  5 rating by p ramirez
"Excellent customer service ,they have time to help and explain you about every concern or issues you have"

Brendan Dierman

June 13, 2023

5  out of  5 rating by Brendan Dierman
"Kathy and Caroline are absolutely amazing and extremely informative!"

Harry Hess

June 12, 2023

5  out of  5 rating by Harry Hess
"Very impressed with the level of service my wife and I recently received at the office. We thought we had full coverage on our car, but it was at the minimum state amounts only. They took the time to educate me on what we would receive in the event of a claim and we were vastly uninsured. This was quickly corrected with minimum impact to our monthly payments. Special thanks to Kathy and her staff - Especially Patrick - for letting us know about a new product that will greatly benefit our family when/if the unimaginable were to occur. At no time did we feel rushed or pressured to make a decision. Highest recommendation possible."

Rhonda Skowron

May 1, 2023

5  out of  5 rating by Rhonda Skowron
"I wanted to say how helpful this agent was. I called so many times with a lot of question and ALL were answered. If you need insurance I would use this GROUP.."

Lisa Hanagan

April 30, 2023

5  out of  5 rating by Lisa Hanagan
"State Farm has been excellent! I have worked with Kathy Schultzes team for the past few years and I can they have been wonderful and dependable. I would definitely recommend the agency..."

Miranda Mossburg

April 27, 2023

5  out of  5 rating by Miranda Mossburg
"Kathy & Caroline were super helpful and explained car insurance to me and got me exactly what I needed!"

April Morris

April 27, 2023

5  out of  5 rating by April Morris
"Great service!"

Cathy Darling

April 27, 2023

5  out of  5 rating by Cathy Darling
"Best service I’ve received in Maryland!"

Donna Hopkins

April 27, 2023

5  out of  5 rating by Donna Hopkins
"Great customer service! I use them for ALL my insurance needs🙂"